1. Aids to Independent Living

Canadian Red Cross

This Red Cross program provides free loans of medical equipment to adults coping with long-term illness and disabilities, who do not have the financial resources to purchase or rent the necessary equipment. This service is provided to Home Health clients living in the following areas: Abbotsford, Agassiz, Burnaby, Coquitlam, Chilliwack, Delta, Hope, Langley, Maple Ridge, Mission, New Westminster, North Vancouver, Pitt Meadows, Port Coquitlam, Richmond, Surrey, Vancouver, West Vancouver, White Rock. Clients must be referred by an occupational therapist or physiotherapist from their local health unit. Note: Equipment is not available to clients in extended care facilities and there is a waiting list for some items.

In the Fraser East area: 604 859-5960

2. Alcohol and Drug Information and Referral Service

This service provides information and referral services for people across B.C. needing help with any kind of substance abuse. It includes information and referral to education, prevention and treatment services and regulatory agencies.

3. ALS Society of BC

The society provides education and support for people diagnosed with amyotrophic lateral sclerosis (ALS) and their families. The person must become a member of the society to acquire equipment, which is free. Through their province-wide equipment loan program the society provides mobility, respiratory, aids to daily living and communication devices.

Address:
208 - 1600 West 6th Avenue
Vancouver, BC, V6J1R3

Contacts Page

4. Arthritis Society BC and Yukon Division

The Arthritis Society provides information about arthritis and referrals to available supports and resources. It delivers arthritis health promotion, advocacy and educational programs. Regional centres have learning materials and information on events and programs in various communities in BC.

Contacts Page

Arthritis Answer Line Phone (lower mainland): 604 875-5051

5. Assistive Technology and Seating Service

GF Strong Rehab Centre

The Assistive Technology and Seating Service (ATSS) supports clinicians and rehabilitation professionals working with adults and adolescents with disabilities in the public health system of BC and the Yukon. Support is provided in the form of: consultation, assessment, evaluation, intervention, education and equipment loans for assessment. The Service works to further an individual's goals related to seating, communication, vocation, education, leisure, and independent living. Please note: access to services (consultations and equipment loans) is through clinicians and rehabilitation professionals only.

Address:
4255 Laurel Street
Vancouver, BC, V5Z2G9

Assistive Technology Service Phone: 604 737-6263 Seating Service Phone: 604 734-1313 Ext. 2491

6. Assistive Technology for Employment Centre (ATEC)

The Assistive Technology for Employment Centre (ATEC) network is a partnership of community organizations in seven B.C. communities that trains people in how to use assistive technology, and helps them trial and evaluate a range of alternative computer input and output devices. Coordinated by the Neil Squire Society, it also maintains a website to provide information on assistive technology and ergonomic equipment. Visit the website for the listing of locations and other information on how to access services.

Address:
220 - 2250 Boundary Road
Burnaby, BC, V5M3Z3

Contacts Page

7. Assistive Technology Services, Career and Employment Services, Computer Training, Consumer Products Support, Low Vision Services

The Canadian National Institute for the Blind (CNIB)

The first step in accessing CNIB services and programs is registration and referral through local CNIB offices or associated community agencies. CNIB offers a variety of programs including assistive technology, employment, low vision services, computer training, counselling and support services, travel and independent living support, and a library for people with a print disability. CNIB also provides consumer product support, which allows people with vision loss to become familiar with devices before buying.

Address:
100-5055 Joyce Street
Vancouver, BC, V5R6B2

Contacts Page

8. At Home Program: Medical Benefits (AHP)

Ministry of Children and Family Development

The At Home Program assists parents with some of the disability-related costs of caring for a child with severe disabilities at home. Children may be eligible for full program benefits or for a choice of respite or medical benefits. The At Home Program provides assistance to families in two main areas: 1) Respite Benefits: (age 18 or younger) allows parents to choose appropriate care options and 2) Medical Benefits: (age 17 or younger) provides a range of medical equipment, supplies and services.

Address:
PO Box 9763 Stn Prov Govt
Victoria, BC, V8W9S5

Contacts Page

9. Autism Programs

Ministry of Children and Family Development

There are three programs that may provide autism treatment and intervention services and access to related equipment and supplies. (1) Autism Funding Under Age 6 - Provides up to $20,000 annually in direct funding to families to assist with the cost of purchasing autism intervention including equipment and supplies required for intervention. (2) Autism Funding Ages 6 - 18 - provides up to $6,000 annually in direct funding to families to assist with the cost of purchasing out of school autism intervention including equipment and supplies required for intervention. (3) Early Intensive Behavioural Intervention (EIBI) - multidisciplinary treatment and intervention services delivered through three contracted agencies in seven communities. Equipment and supplies required for effective intervention may be provided by contracted agencies for children enrolled in the program.

Address:
PO Box 9763 Stn Prov Govt
Victoria, BC, V8W9S5

Contacts Page

10. BC Paraplegic Association

The BC Paraplegic Association (BCPA) offers a wide variety of services to support people with mobility impairments. The Association does not loan or take donations of equipment, but individuals may post items needed or for sale on the classified section of their website. The website also hosts an online resource database. A limited number of grants are available for equipment through the BC Paraplegic Foundation - applications can be obtained through BCPA. BCPA members are given priority for BCPF grants.

Address:
780 SW Marine Drive
Vancouver, BC, V6P5Y7

Contacts Page

11. BC Rehab Foundation

BC Rehab Foundation provides support to people with disabilities through education, research, arts, recreation and wellness programs. They fundraise for equipment, education, and research, in addition to providing advocacy services.

Address:
4255 Laurel Street
Vancouver, BC, V5Z2G9

Contacts Page

12. British Columbia Guide Dog Services

British Columbia Guide Dog Services (BCGDS) breeds, raises and professionally trains guide dogs for blind and visually impaired adults and youths (min. age 13). BCGDS provides the guide dogs to citizens for a symbolic 'one dollar'. For the duration of the team's working life annual aftercare services are provided.

Address:
6050 44th Ave
Delta, BC, V4K3X7

13. Canadian Abilities Foundation

Abilities.ca is a source of information for persons with disabilities, both for general information and for information about how to obtain equipment.

Address:
401 - 340 College Street
Toronto, Ontario, M5T3A9

Contacts Page

14. Canadian Deafblind and Rubella Association-BC Chapter (CDBRA-BC)

The Canadian Deafblind and Rubella Association-BC Chapter is a registered not-for-profit organization that is committed to assisting all individuals in BC who are Deafblind to achieve, with intervention, the best quality of life. CDBRA-BC believes that individualized lifelong intervention is a right for every person who is Deafblind and that all individuals who are Deafblind should live in a safe, healthy environment and have the self respect and dignity due every Canadian. CDBRA-BC also aims to promote awareness and recognition of Intervention and Deafblindness as a unique disability.

Address:
713 Columbia Street
New Westminster, BC, V3M1B2

Contacts Page

15. Canadian Red Cross - BC Coastal (Haida Gwaii, Gulf Islands, Bella Bella, Bella Coola, Powell River)

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Address:
909 Fairfield Road
Victoria, BC, V8V3A3

Contacts Page

16. Canadian Red Cross-Interior

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Address:
5-1414 Hunter Court
Kelowna, BC, V1X6E6

Contacts Page

17. Canadian Red Cross-Lower Mainland

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Address:
3400 Lake City Way
Burnaby, BC, V5A4Y2

Contacts Page

18. Canadian Red Cross-Northern

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Address:
1399 6th Avenue
Prince George, BC, V2L5L6

Contacts Page

19. Canadian Red Cross - Vancouver Island

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Address:
909 Fairfield Road
Victoria, BC, V8V3A3

Contacts Page

20. CanAssist

CanAssist, University of Victoria

CanAssist designs customized assistive devices for individuals with disabilities (these devices are usually unavailable commercially). The community can make technology requests by contacting the organization or downloading the request form online and there is no charge for the equipment. The program is based at the University of Victoria, and has a research component as well. CanAssist may take on both high tech and simpler projects, and has a strong volunteer and student involvement. While most work is done for clients on Vancouver Island, people throughout BC may also be able to access their services.

Address:
Room 343, Engineering Office Wing 3800 Finnerty Road
Victoria, BC,

Contacts Page

21. Cerebral Palsy Association of BC

The Cerebral Palsy Association of BC provides information and referrals to individuals about organizations that may have equipment and assistive devices for people who are living with or affected by Cerebral Palsy. They also provide information about organizations that might fund equipment.

Address:
801 - 409 Granville Street
Vancouver, BC, V6C1T9

Contacts Page

22. Children's Medical Equipment Loan Service (CMERLS)

Canadian Red Cross

The Children's Medical Equipment Recycling and Loan Service (CMERLS) provides specialized medical and therapeutic equipment for BC children aged birth to19 years who are eligible for benefits from the Ministry of Children and Family Development 'In Care' and 'At Home' programs. CMERLS also provides equipment to individuals, not-for-profit organizations, and schools without equipment funding for special needs children in their care. Requests for equipment must be made by a health care professional.

23. Children and Family Programs

Fraser Valley Child Development Centre

Through the various programs offered by the Fraser Valley Child Development Centre, people may obtain information and referrals for equipment and assistive devices. The Kids in Action program has a Loans Cupboard which offers the use of adapted sport and recreational equipment to children with special needs at home, school and in the community.

Contacts Page

24. Children and Youth with Special Needs Fund

Giving in Action Society

The Children and Youth with Special Needs Fund provides grants to families who have children or youth (birth-19 years) with special needs living at home. The Fund offers one-time grants to help improve the individual's health, development or ability to participate in daily activities at home, in school and in the community. The grant may be used for such things as home renovations and vehicle modifications.

Contacts Page

25. Children In Care Medical Benefits

Ministry of Children and Family Development

This program provides medical supplies, orthotics and bracing, hearing aids and audiology equipment, dental and orthodontia, optical, and medical and biomedical equipment for children in the care of the ministry.

Address:
PO Box 9763 -Stn Prov Govt
Victoria, BC, V8W9S5

26. Claims

ICBC

For individuals who have been injured in a motor vehicle crash, ICBC helps them to get the support they need. Autoplan Accident Benefits helps with medical costs and wage loss for those injured in a motor vehicle crash in Canada or the USA.

Contacts Page

Dial-a-Claim Phone: 604 520-8222 (Lower Mainland). Toll Free 1 800 910-4222 (outside BC).

27. Communication Assistance for Young Adults (CAYA)

Communication Assistance for Young Adults (CAYA) serves adults between the ages of 19-35 who require alternative or augmentative communication (AAC) assistance. The goal of CAYA is to ensure that eligible individuals have access to the communication tools and professional support to enable them to create an adult life to the best of their abilities. There are no financial eligibility requirements.

Address:
105-1750 West 75th Avenue
Vancouver, BC, V6P6G2

28. Communication Development

Sunny Hill Health Centre for Children

Many children with severe communication impairments can be assisted by augmentative and alternative communication (AAC), and/or assistive technology (AT). These services are available through the Assistive Technology Team. The services are designed to support, enhance, or provide alternate methods of communication (both oral and written).

Address:
3644 Slocan Street
Vancouver, BC, V5M3E8

Contacts Page

29. Community Access Point (CAP) Equipment Loan Services

Richmond Disability Resource Centre

The Richmond Disability Resource Centre (DRC) provides information and referrals to people with disabilities for their participation in the life of the whole community to the level of their desires and abilities. The Community Access Program (CAP) specializes in assistive technology of hardware and software to accommodate various special needs of computer users. The Equipment Loan Services provides a small selection of equipment such as canes, crutches, walkers and manual wheelchairs, free of charge, to people who need the equipment for a short duration, or maximum three months.

Address:
100-5671 No. 3 Road
Richmond, BC, V6X2C7

Contacts Page

For more detailed information on programs see: http://www.drcrichmond.ca/pdfs/centre_services07.pdf TTY: 604 232-2479

30. Community Access Program, Assistive Technology Peer Support, Parking Permits Employment Program

Vernon Disability Resource Centre

The Vernon Disability Resource Centre provides information and referral, as well as peer support for adults & youth, a computer/internet tutoring program, parking permits, and several employment and pre-employment programs.

Address:
107 - 3402 27th Avenue
Vernon, BC, V1T1S1

31. Community Access Program (CAP) Assistive Technology for Employment Centre (ATEC)

Disability Resource Centre of Victoria

The Disability Resource Centre of Victoria hosts a number of programs, including information referral, peer support, skills development and disability parking permits. They may provide referrals for equipment and assistive devices. The Community Access Program (CAP) provides access to the internet for people who may not have computers or internet access. Assistive technology, including hardware and software accommodates various needs of computer users. The Assistive Technology for Employment Centre (ATEC) helps people evaluate a range of alternative computer equipment, offers the ability to try out and evaluate equipment over time and the opportunity to train with the assistive technology.

Address:
817a Fort Street
Victoria, BC, V8W1H6

Contacts Page

ATEC Email: atec@drcvictoria.com

32. CPP Disability Benefit

Government of Canada

The CPP disability benefit, administered by the federal government, is available to people who have made enough contributions to the Canada Pension Plan, and whose disability prevents them from working at a job on a regular basis. The disability must be long lasting or likely to result in death.

Contacts Page

33. Crime Victim Assistance Program

Ministry of Public Safety and Solicitor General

Victims injured as a result of violent crimes may be eligible for benefits that include disability aids and home or vehicle modifications and related expenses. This program replaces the Criminal Injury Compensation Program previously operated by the Workers' Compensation Board

Address:
PO Box 5550 Stn Terminal
Vancouver, BC, V6B1H1

34. Deaf Access Office

Ministry of Children and Family Development

The Deaf Access Office helps deaf, hard-of-hearing, and deaf-blind British Columbians and their families to access provincial programs that may be useful to them.

Contacts Page

35. Disability Supports for Employment Fund (DSEF)

Vancouver Foundation

This fund supports initiatives by non-profit, charitable organizations that will promote the social and economic independence of individuals with disabilities.

Address:
1200-555 West Hastings Street Box 12132, Harbour Centre
Vancouver, BC, V6B4N6

Contacts Page

36. Employment and Income Assistance for Persons with Disabilities

There are a number of benefits available to disability income assistance recipients. Some examples include: identification fees, security deposits, co-operative housing purchase supplements, emergency moving supplements, natal supplements, guide animal supplements, and medical transportation.

Contacts Page

37. Enhanced Community Medical Equipment Loan Service (ECMELS)

Canadian Red Cross

Enhanced Community Medical Equipment Loan Service (ECMELS): Loans more complex equipment such as power equipment, patient lifts, bath lifts, hospital beds, and requires a referral from a health care professional. ECMELS currently serves therapists and nurses practicing in the Capital Health Region only (Greater Victoria, Western Communities, Sooke, Saanich Peninsula, and the Gulf Islands). This equipment must be ordered directly by a Health Care Professional (OT, PT and Home Care nurses) who will oversee the installation and instruction on proper usage of equipment. The loan period can be up to 6 months. Palliative clients can borrow equipment for as long as is needed.

Address:
909 Fairfield Road
Victoria, BC, V8V3A3

38. Equipment Evaluation Service

GF Strong Rehab Centre

The Equipment Evaluation Service evaluates a wide variety of assistive technology and provides consumers with the information necessary to choose the best assistive technology for their needs. The evaluations provide consumers with useful functional information to assist them in decision making.

Address:
4255 Laurel Street
Vancouver, BC, V5Z2G9

39. Equipment Provision Program

Multiple Sclerosis Society of BC and Yukon Division

The MS Society offers a variety of client services including supportive counselling, education, information, referral, volunteer advocacy and the Equipment Provision Program (EPP). The EPP provides equipment, funds to purchase new equipment or funds to repair existing equipment. To qualify for assistance through the equipment provision program you must: (1) Have a diagnosis of MS (2) Be a resident of BC (3) Have a medical recommendation supporting the equipment need (4) Have limited or no other program eligibility (5) Fall within the MS Society 'Family Financial Guideline Scale.'

Address:
1501 - 4330 Kingsway
Burnaby, BC, V5H4G7

Contacts Page

40. Health Benefits

Veterans Affairs Canada

Veterans Affairs Canada offers 14 kinds of health benefits, including medical, surgical and dental care, prescription drugs, and hearing and vision aids. Veterans Affairs Canada also offers supplementary health benefits, treatment allowances and other miscellaneous benefits. For example, the cost of travel for medical services, including the cost of travel for an escort, where necessary, may also be covered. The ability to access our health benefits may depend on your eligibility, your health needs and whether these services are available through your province.

Contacts Page

Toll-Free: 1 866 522-2022 (French) Office hours are Monday to Friday 8:30 to 4:30 local time.

41. Health Supplements

Ministry of Housing and Social Development

Health supplements may be provided to eligible income assistance recipients. They include a range of services, programs and items to meet an individual's health needs. Health supplements include medically essential equipment and devices to meet individuals' basic mobility, hearing, positioning and breathing needs.

42. Hearing Loss Resource Program, Technical Aids Program

Island Deaf and Hard of Hearing Centre

Assistive listening devices and alerting equipment for individuals with hearing loss are available through the Hearing Loss Resource Program. Devices include personal listening systems, amplifying telephones, TTYs, amplifying systems for the TV and alerting systems for the home. There is a small loan program for clients to try equipment at home before purchasing. The centre also provides education, counselling, group support, employment and vocational services, interpreting and captioning services, as well as family and community support and volunteer opportunities.

Address:
300 - 1627 Fort Street
Victoria, BC, V8R1H8

Contacts Page

Phone: 250 592-8144 TTY: 250 592-8147 Toll-Free TTY: 1 877 667-5488 Nanaimo Office 205 - 55 Victoria Road Nanaimo, BC V9R 5N9 Phone: 250 753-0999 Toll-Free: 1 877 424-3323 TTY: 250 753-0977 Toll-Free TTY: 1 877 424-3323 Fax: 250 753-9601E-Mail: nanaimo@idhhc.ca

43. Home and Community Care Services-Fraser Health Authority

Ministry of Health Services

Health Authorities provide home and community care services for British Columbians with acute, chronic, palliative or rehabilitative health care needs. Services include home care nursing, palliative care, community rehabilitation, adult day centres, assisted living, home support, residential care and hospice. Health Authorities may provide these services directly or through contracts with service providers.

Contacts Page

Additional websites: Home support: http://www.health.gov.bc.ca/hcc/homesupport.html Choice in Support for Independent Living (CSIL): http://www.health.gov.bc.ca/hcc/csil.html Home Care Nursing and Community Rehabilitation: http://www.health.gov.bc.ca/hcc/nursehab.html

44. Home and Community Care Services-Interior Health Authority

Ministry of Health Services

Health Authorities provide home and community care services for British Columbians with acute, chronic, palliative or rehabilitative health care needs. Services include home care nursing, palliative care, community rehabilitation, adult day centres, assisted living, home support, residential care and hospice. Health Authorities may provide these services directly or through contracts with service providers.

Contacts Page

Additional websites: Home support: http://www.health.gov.bc.ca/hcc/homesupport.html Choice in Support for Independent Living (CSIL): http://www.health.gov.bc.ca/hcc/csil.html Home Care Nursing and Community Rehabilitation: http://www.health.gov.bc.ca/hcc/nursehab.html

45. Home and Community Care Services-Northern Health Authority

Ministry of Health Services

Health Authorities provide home and community care services for British Columbians with acute, chronic, palliative or rehabilitative health care needs. Services include home care nursing, palliative care, community rehabilitation, adult day centres, assisted living, home support, residential care and hospice. Health Authorities may provide these services directly or through contracts with service providers.

Contacts Page

Additional websites: Home support: http://www.health.gov.bc.ca/hcc/homesupport.html Choice in Support for Independent Living (CSIL): http://www.health.gov.bc.ca/hcc/csil.html Home Care Nursing and Community Rehabilitation: http://www.health.gov.bc.ca/hcc/nursehab.html

46. Home and Community Care Services-Vancouver Coastal Health Authority

Ministry of Health Services

Health Authorities provide home and community care services for British Columbians with acute, chronic, palliative or rehabilitative health care needs. Services include home care nursing, palliative care, community rehabilitation, adult day centres, assisted living, home support, residential care and hospice. Health Authorities may provide these services directly or through contracts with service providers.

Contacts Page

Additional websites: Home support: http://www.health.gov.bc.ca/hcc/homesupport.html Choice in Support for Independent Living (CSIL): http://www.health.gov.bc.ca/hcc/csil.html Home Care Nursing and Community Rehabilitation: http://www.health.gov.bc.ca/hcc/nursehab.html

47. Home and Community Care Services-Vancouver Island Health Authority

Ministry of Health Services

Health Authorities provide home and community care services for British Columbians with acute, chronic, palliative or rehabilitative health care needs. Services include home care nursing, palliative care, community rehabilitation, adult day centres, assisted living, home support, residential care and hospice. Health Authorities may provide these services directly or through contracts with service providers.

Contacts Page

Additional websites: Home support: http://www.health.gov.bc.ca/hcc/homesupport.html Choice in Support for Independent Living (CSIL): http://www.health.gov.bc.ca/hcc/csil.html Home Care Nursing and Community Rehabilitation: http://www.health.gov.bc.ca/hcc/nursehab.html

48. Home Oxygen Program-Fraser

Ministry of Health Services

The Home Oxygen Program provides assistance with the cost of oxygen and oxygen equipment.

Contacts Page

Monday to Friday, 8 am to 4 pm, with 24-hr voice mail messaging

49. Home Oxygen Program-Interior

Ministry of Health Services

The Home Oxygen Program provides assistance with the cost of oxygen and oxygen equipment.

Contacts Page

50. Home Oxygen Program-Northern

Ministry of Health Services

The Home Oxygen Program provides assistance with the cost of oxygen and oxygen equipment.

Address:
1001- 110th Avenue
Dawson Creek, BC, V1G4X3

Contacts Page

51. Home Oxygen Program-Vancouver Coastal

Ministry of Health Services

The Home Oxygen Program provides assistance with the cost of oxygen and oxygen equipment.

Address:
700 West 57th Ave
Vancouver, BC, V6P1S1

Contacts Page

The Fraser Health Home Oxygen Program is located at Langley Memorial Hospital. Hours of Operation: 8 AM to 4 PM Monday to Friday excluding statutory holidays.

52. Home Oxygen Program-Vancouver Island

Ministry of Health Services

The Home Oxygen Program provides assistance with the cost of oxygen and oxygen equipment.

Contacts Page

53. I Can Talk, Too

Sunny Hill Health Centre for Children, Communication Development

Many children referred to Sunny Hill are non-speaking, or unable to rely solely on their natural ability to speak or write. These children are assessed by Speech-Language Pathologists and Occupational Therapists. Communication solutions may be required for 'talking' or 'writing', or both, and include the use of sign language, picture boards, letter boards, symbols, talking computers (or 'VOCA' - Voice Output Communication Aids), and alternate ways to use a regular computer. To be eligible for the 'I Can Talk, Too' program, a child must be a resident of BC between birth-19 years, be followed by a community team, have a doctor's referral to Sunny Hill, have explored all alternative options for funding within the community, and have made a request for assistive technology assistance.

Address:
3644 Slocan Street
Vancouver, BC, V5M3E8

Contacts Page

54. Information Service

BC Partners for Mental Health and Addictions

The website provides access to information on mental health, mental disorders and substance use problems and disorders, as well as contact information for resources.

55. Inter-Tribal Health Authority

Twenty nine First Nations from Vancouver Island and the Inner Coastal Region belong to the Inter Tribal Health Authority (ITHA), which manages Non-Insured Health Benefits (NIHB) and other programs on behalf of its band members.

Address:
534 Centre Street
Nanaimo, BC, V9R4Z3

56. Learning Disabilities Association of BC

Learning Disabilities Association of BC

The Learning Disabilities Association of BC - Vancouver, provides information and referral in the areas of education, support and advocacy for adults and children with learning disabilities and attention deficit hyperactivity disorder (ADHD). They offer a public resource library, remedial programs on site for children, support, and education for parents, community outreach/referral service, and educational workshops for the general public.

Address:
3292 East Broadway
Vancouver, BC, V5M1Z8

Contacts Page

57. Lifeline

Lifeline medical alarms are worn on the body, and may be used to send a call for help in an emergency 24 hours/day. Lifeline Programs offer a range of service and equipment for personal safety. Fees may vary from region to region, as the service is provided by a variety of service providers, most of whom are non-profit organizations.

Contacts Page

58. Medical Equipment Loan Service (MELS)

Canadian Red Cross, Medical Equipment Loan Service

This community-based, volunteer-run program provides short-term loans of basic medical equipment, by donation, to those recovering from surgery or injury, or living with mobility limitations. Available equipment includes wheelchairs, walkers, crutches and bathroom aids. Referrals from a health care professional are required for most items.

There are more than 90 MELS depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory.

59. Medical Services Only (MSO)

Ministry of Housing and Social Development

Through Medical Services Only (MSO), the Ministry of Housing and Social Development may provide specific health supplements to certain categories of former BC Employment and Assistance (BCEA) clients to meet their health needs. In addition to MSP and PharmaCare coverage, health benefits may include, among other benefits, prescribed medical equipment and supplies and basic dental services.

60. Mental Health and Addictions Services - Fraser

Fraser Health Authority

There are a variety of programs available to individuals requiring support with mental health or addictions. Please contact your local Health Authority for details.

Contacts Page

61. Mental Health and Addictions Services - Interior

Interior Health Authority

There are a variety of programs available to individuals requiring support with mental health or addictions. Please contact your local Health Authority for details.

http://www.interiorhealth.ca/health-services.aspx?id=410

62. Mental Health and Addictions Services - North

Northern Health Authority

There are a variety of programs available to individuals requiring support with mental health or addictions. Please contact your local Health Authority for details.

Contacts Page

Contact your local health unit for information.

63. Mental Health and Addictions Services - Vancouver Coastal

Vancouver Coastal Health Authority

There are a variety of programs available to individuals requiring support with mental health or addictions. Please contact your local Health Authority for details.

Contacts Page

64. Mental Health and Addictions Services - Vancouver Island

Vancouver Island Health Authority

There are a variety of programs available to individuals requiring support with mental health or addictions. Please contact your local Health Authority for details.

Contacts Page

65. Mental Health Referral Line

Ministry of Health Services

Provides taped information on provincial mental health programs as well as symptoms, causes, treatment, support groups and publications relating to a number of mental illnesses. This is a 24 hour line.

Lower Mainland: 604 669-7600

66. Mobility Equipment Loan Program

Muscular Dystrophy Canada (Western Region)

Muscular Dystrophy Canada offers many services. The Equipment Loan Program provides basic medical equipment on loan (bathroom equipment, lifting, orthopaedic devices and mobility devices including seating and positioning devices) as well as referrals to other organizations that may be able to provide assistance.

Address:
Muscular Dystrophy Canada (Western Region) 7th Floor, 1401 West Broadway
Vancouver, BC, V6H1H6

Contacts Page

67. Neil Squire Society

The Neil Squire Society offers a variety of ergonomic and technology related programs, including computer literacy training, and computer accessibility for persons with disabilities. Where appropriate these are provided to persons with disabilities as an alternative to the fee-based service.

Address:
220 - 2250 Boundary Road
Burnaby, BC, V5M3Z3

Contacts Page

68. Neil Squire Solutions

Neil Squire Solutions trains people in how to use assistive technology, and helps them trial and evaluate a range of alternative computer input and output devices. They also provide ergonomic assessments in workplaces or at home - as well as in their well-equipped 'lab'. As a social enterprise, many services are provided on a fee-for-service basis.

Address:
220 - 2250 Boundary Road
Burnaby, BC, V5M9T6

Contacts Page

69. Nisga'a Valley Health Board

The Nisga'a nation has its own program, with pharmaceutical and dental benefits arranged through Great West Life Insurance to provide benefits closely mirroring those of the Non-Insured Health Benefits (NIHB) program. All other NIHB services are handled by the Nisga'a Valley Health Authority.

Address:
PO Box 234 - 4920 Tait Avenue
New Aiyansh, BC, V0J1A0

Contacts Page

Main reception: 250 633-5000

70. Non Insured Health Benefits

First Nations and Inuit Health Branch, Health Canada

The Non-Insured Health Benefits Program (NIHB) is a national health benefit program that funds a limited range of medically necessary health-related goods and services to eligible registered First Nations and recognized Inuit (clients). As the payer of last resort NIHB provides goods and services not already provided through private insurance plans, provincial/territorial health or social programs or other publicly funded programs. The benefits funded include prescription drugs, over-the-counter medication, medical supplies and equipment, short-term crisis intervention mental health counselling, dental care, vision care and medical transportation to access medically required health services not provided on the reserve or in the community of residence. See also: Inter Tribal Health Authority and Nisga'a Valley Health Authority.

Address:
757 West Hastings Street, Suite 540
Vancouver, BC, V6C3E6

Contacts Page

Additional online resource: list of eligible supplies and equipment benefits http://www.hc-sc.gc.ca/fnih-spni/nihb-ssna/provide-fournir/med-equip/criter/a-z_index_e.html

71. Occupational Therapists: Private and Public Practice

BC Society of Occupational Therapists

Occupational therapists help people to assume or reassume the skills they need for the job of living. They may provide assessment and training related to assistive devices. To find an occupational therapist in your area, please visit the website or call the office. Funding for private therapists may not be covered by government health funding.

Address:
1755 W. Broadway, Suite 402
Vancouver, BC, V6J4S5

72. Pacific Assistance Dogs Society (PADS)

PADS raises and trains dogs for people who have a physical disability or are deaf or hard of hearing. People with disabilities, other than blindness, who can demonstrate their need for an assistance dog are eligible for a PADS dog. Individuals must be 16 or over for the service dog program and 18 or over for the hearing dog program.

Address:
9048 Stormont Avenue
Burnaby, BC, V3N4G6

73. Palliative Care Benefits

Ministry of Health Services

The BC Palliative Care Benefits Program has two components: The Palliative Care Drug Program is provided through Pharmacare. Medical Supplies and Equipment Benefits are provided through the local Health Authority.

Health Insurance BC (HIBC) Vancouver 604 683-7151

74. Parking Permits for Persons with Disabilities

Parking permits are available for persons with disabilities in many parts of the province.

Parking permits for many regions of BC are administered by the SPARC office (see SPARC). Regional Organizations that provide parking permits are as follows: City of Kelowna 250 763-6011 Cowichan Valley Independent Living Resource Centre 250 746-3930 Kamloops People in Motion 250 376-7878 Nanaimo Independent Living Centre 250 758-5547 Peninsula Community Services (Sidney) 250 655-4402 Richmond Disability Resource Centre 604 232-2404 Vernon Independent Living Resource Centre 1 877 288-1088 Victoria Disability Resource Centre 250 595-0044 Westcom Media-Lend (Langford) 250 478-5373

75. Parking Permits for Persons with Disabilities (SPARC)

Social Planning & Research Council (SPARC) of BC

SPARC BC provides parking permits for persons with disabilities in many regions of BC. Downloadable application forms are available on the SPARC BC website.

Address:
4445 Norfolk Street
Burnaby, BC, V5G0A7

Contacts Page

76. Persons with Disabilities Assistance

Ministry of Housing and Social Development

Financial assistance and other supports are available to low-income BC residents with disabilities who: have applied for and been designated as a person with a disability by MHSD and meet income and asset based financial criteria.

77. PLAN Institute for Caring Citizenship

The PLAN Institute fosters belonging by creating networks, developing resources, cultivating innovation and promoting thinking to enable the contribution of people who are isolated and marginalized. They deliver training and consultation to individuals, families, organizations and service providers. They offer on line access to publications, training and a library.

Address:
260-3665 Kingsway
Vancouver, BC, V5R5W2

Contacts Page

78. Planned Lifetime Advocacy Network (PLAN)

PLAN is a not-for-profit charity created by and for families who have a relative with a disability. Their goal is twofold: to ensure a safe and secure future for your relative with a disability and, in the process, to provide you and your loved ones with peace of mind. In pursuit of this goal they are inspired by a simple but powerful vision: the vision of a good life for all people with disabilities and their families. PLAN provides assistance with future planning and network development.

Address:
260-3665 Kingsway
Vancouver, BC, V5R5W2

Contacts Page

79. Pre-employment, Employment and CAP Programs

Free Rein Associates

Free Rein Associates provides pre-employment services to MHSD clients, in addition to offering the Community Assistance Program for self-referring clients. They offer training, self employment and targeted wage subsidy funding for any individual with a disability eligible to work in Canada. This may include funds for accommodations to the worksite, technology, assessments, counselling and other interventions. They provide all programs in Hope, Boston Bar and Merritt and provide BC employment in Hope Lillooett and Ashcroft.

Address:
347 Raab Street
Hope, BC, V0X1L4

Contacts Page

80. Provincial Respiratory Outreach Program (PROP)

The Provincial Respiratory Outreach Program (PROP) aids people who need assisted ventilation to meet their respiratory needs while living in the community. The program provides a wide range of equipment and supplies, respiratory therapy, education and peer group support. PROP clients can call a respiratory therapist 24 hours a day.

Address:
9007 Shaughnessy Street
Vancouver, BC, V6P6R9

Contacts Page

81. Provincial Services for the Deaf and Hard of Hearing (PSDHH)

Ministry of Children and Family Development

This program provides supports and services to individuals who are deaf, hard of hearing, or deaf blind.

Address:
4334 Victory Street
Burnaby, , V5J1R2

82. Recycled Medical Equipment Program

Opportunities for the Disabled Foundation

Recycled Medical Equipment Program accepts donations of medical equipment which is refurbished to suit the needs of clients with disabilities. The equipment is then donated to them for personal use on permanent loan (the foundation maintains ownership). The foundation loans wheelchairs, scooters, and other essential equipment.

Address:
319 - 4538 Kingsway
Burnaby, BC, V5H2B1

83. Scholarship and Mentorship

Alliance for Equality of Blind Canadians (AEBC)

AEBC is an education and advocacy organization of blind, deaf-blind and partially sighted Canadians, providing advocacy, scholarship and mentorship programs and information resources.

Contacts Page

84. Services and Supports for Adults with Developmental Disabilities

Community Living BC

Community Living BC (CLBC) provides a range of support services for adults with developmental disabilities, using either residential or family and day support services, or both. They may provide supports for many types of home living. They may also provide supports to enable individuals to learn to manage daily activities on their own. Other supports may include: employment supports and professional support.

Address:
7th Floor, Airport Square 1200 - West 73rd Avenue
Vancouver, BC, V6P6G5

Contacts Page

85. Services and Supports for Children and Youth with Developmental Disabilities

Community Living BC

Community Living BC (CLBC) provides services for children who meet at least one of the following criteria: (1) have an Autism Spectrum Disorder diagnosis (2) are eligible for the At Home Program (severe disabilities) (3) have a developmental disability.

Contacts Page

86. Services for Deaf and Hard of Hearing Persons

Western Institute for the Deaf and Hard of Hearing

The Western Institute for the Deaf and Hard of Hearing provides a wide variety of services to support persons who are deaf or hard of hearing. These include: audiological assessments, ASL interpreters, employment counselling and other employment related services, selling TTYs, hearing aids and visual alert systems and repairing and providing some hearing aids. The MIS provides Sign Language interpreting services for deaf citizens and their health care providers on a 24hr 7 days a week basis throughout BC. For EMERGENCIES call the Medical Interpreting Service Emergency only line (24 hours / 7 days a week) and they will send an interpreter to the hospital as fast as possible.

Address:
2125 West 7th Avenue
Vancouver, BC, V6K1X9

Contacts Page

LOWER MAINLAND: Voice: 604 736-7391...TTY: 604 736-2527...Fax: 604 736-4381....OKANAGAN: Phone: 250 763-3854...TTY: 250 763-3547...Fax: 250 763-7608....EMERGENCY: Voice (Vancouver):604 736-7039...Voice (Long Distance):1 877 736-7039...TTY (Vancouver):604 736-7078... TTY (Long Distance):1 877 736-7078...NON-EMERGENCY VANCOUVER: 604 736-7012...Toll-free:1 877 736-7012...TTY :604 736-7099...Fax: 604 736-7786... VANCOUVER ISLAND General & Emergencies: TTY (Victoria):250 592-8147...Voice (Victoria):250 592-8144....TTY Toll Free:1 877 667-5488...Voice Toll Free:1 877 667-5448

87. Speech and Language Pathologists

British Columbia Association of Speech-Language Pathologists and Audiologists

Speech/language pathologists identify, assess, treat, manage, and educate individuals and groups regarding language, speech, voice, fluency, cognitive, and other communication disorders, as well as swallowing problems. Audiologists diagnose, habilitate, and counsel individuals with hearing loss, tinnitus, balance, auditory processing, and related disorders and make recommendations regarding hearing problems. Some therapists have private practices for assessment and therapy services that fall outside of government health funding. Some third party insurers may cover all or part of these services. The website also links to other related services.

Address:
402 - 1755 West Broadway
Vancouver, BC, V6J4S5

88. Sunny Hill Health Centre for Children

The Sunny Hill Health Centre offers a wide variety of specialized services to children and youth with disabilities aged birth to nineteen. Sunny Hill services complement and support community-based services. Services are delivered at Sunny Hill or close to home in a child's community via outreach or TeleCDR.

Address:
3644 Slocan Street
Vancouver, BC, V5M3E8

89. Technology for Independent Living

This program delivers and services electromechanical assistive devices for individuals with severe physical disabilities. Technology for Independent Living (TIL) provides services in two main areas: Augmentative Communication Systems (ACS) and Environmental Control Systems (ECS). ECSs allow people with severe physical disabilities to control devices in their homes. ACSs are a range of devices which enable people who cannot speak or write to communicate with others. TIL provides permanent loans of these devices and systems. Presently, these technologies and services are provided at no charge (including installation, labour and ongoing maintenance and repair) to people with fixed or limited incomes.

Address:
9007 Shaughnessy Street
Vancouver, BC, V6P6R9

Contacts Page

90. Tetra Society

The Tetra Society of North America is an independent non-profit that recruits skilled technical volunteers to design and fabricate custom assistive devices for people with disabilities. Tetra volunteers create innovative solutions for people with needs that cannot be met by commercially available products. Tetra was established in 1987, and now has 16 chapters in communities across British Columbia. Clients are asked to pay just for their volunteer's mileage and materials costs, when possible.

Address:
207-3077 Granville Street
Vancouver, BC, V6H3J9

Contacts Page

91. The Palliative Equipment Program

Canadian Red Cross

The Red Cross Palliative Equipment Program operates in the municipalities of Richmond and Vancouver. Clients are referred to this program by nurses, occupational therapists, or physiotherapists in community health centres or hospitals.

Inquiries by health professionals: Phone 604 709-6634 or 604 709-6633

92. Variety, The Children's Charity

Variety - The Children's Charity raises funds and distributes grants throughout British Columbia to assist children who have special needs and their families. Variety covers expenses relating to emergency medical needs, physical and occupational therapies, specialized equipment and travel and accommodation costs for families. Variety also assists organizations that help children and families, such as child development centers and neo-natal intensive care units across B.C.

Address:
4300 Still Creek Drive
Burnaby, BC, V5C6C6

93. Veterans Disability Benefit

Veteran's Affairs Canada (VAC)

You may qualify for a disability benefit if you have a medical disability that is related to your service and you are: a Canadian Forces (CF) Veteran or a Merchant Navy Veteran of the First or Second World War or the Korean War; a current or former member of the Regular or Reserve Force; or a civilian who served in close support of the Armed Forces during wartime. Additional benefits may be awarded if you are a pensioner with a disability who has a spouse or common-law partner or other qualified dependants.

Contacts Page

Toll-Free: 1 866 522-2022 (French) Office hours are Monday to Friday 8:30 to 4:30 local time.

94. Veterans Independence Program

Veterans Affairs Canada (VAC)

The Veterans Independence Program (VIP) is a national home care program that helps eligible clients to remain healthy and independent in their own homes or communities by offering a variety of services and programs, such as housekeeping or personal care. VIP works with other federal, provincial, or municipal programs. The services an eligible client may receive depend on individual circumstances and health needs. All benefits and services must be pre-authorized by Veterans Affairs Canada. To find out if you qualify for VIP services, contact Veterans Affairs Canada.

Contacts Page

Toll-Free: 1 866 522-2022 (French) Office hours are Monday to Friday 8:30 to 4:30 local time.