Personal Supports


There are 72 records that match your request.

1. Adaptive Recreation (AR) and Wilderness School (WS)

Power To Be Adventure Therapy Society

The Adaptive Recreation Program an adventure based therapy and recreation program which provides adaptable equipment so people with disabilities can enjoy and connect to nature. Activities include: kayaking, rock climbing, hiking, gardening, camping and environmental stewardship. Participants can choose to enrol for a single, one-time activity or participate in ongoing, multi-activity group programs. Power To Be also operates a Wilderness School, a 4 year program for at-risk youth, where participants learn a variety of wilderness and life skills through hands on learning strategies.

Email: carinna@powertobe.ca
Phone: 250 385-2363
Toll-free Phone: 1 800 375-2363
Fax: 250 385-2360

Address:
1009 Langley St.
Victoria, BC, V8W1V7

Contacts Page

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2. Adult Special Education

Learning Programs Branch Ministry of Advanced Education and Labour Market Development

The Ministry provides support and services for equipment and assistive devices for persons with disabilities in two ways:directly to the post-secondary institutions for students' use and directly to students who apply and are eligible.

Email: AVED.LearningPrograms@gov.bc.ca
Phone: 250 387-6174
Fax: 250 387-0878

Address:
PO Box 9882 Stn Prov Govt
Victoria, BC, V8W9T6

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3. Aids to Independent Living

Canadian Red Cross

This Red Cross program provides free loans of medical equipment to adults coping with long-term illness and disabilities, who do not have the financial resources to purchase or rent the necessary equipment. This service is provided to Home Health clients living in the following areas: Abbotsford, Agassiz, Burnaby, Coquitlam, Chilliwack, Delta, Hope, Langley, Maple Ridge, Mission, New Westminster, North Vancouver, Pitt Meadows, Port Coquitlam, Richmond, Surrey, Vancouver, West Vancouver, White Rock. Clients must be referred by an occupational therapist or physiotherapist from their local health unit. Note: Equipment is not available to clients in extended care facilities and there is a waiting list for some items.

Email: lmr.mels@redcross.ca
Phone: 604 709-6600 Ext: 632

In the Fraser East area: 604 859-5960

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4. ALS Society of BC

The society provides education and support for people diagnosed with amyotrophic lateral sclerosis (ALS) and their families. The person must become a member of the society to acquire equipment, which is free. Through their province-wide equipment loan program the society provides mobility, respiratory, aids to daily living and communication devices.

Email: patientservices2@alsbc.ca
Phone: 604 685-0737
Toll-free Phone: 1 800 708-3228
Fax: 604 685-0725

Address:
208 - 1600 West 6th Avenue
Vancouver, BC, V6J1R3

Contacts Page

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5. Assistance Program for Students with Permanent Disabilities (APSD)

This provincially funded program is for students with permanent disabilities attending public post-secondary schools in B.C. This is a needs based program available to part-time or full-time students either taking post-secondary level courses or upgrading courses. Depending on your need, grants of up to $10,000 are available for exceptional education-related services and adaptive equipment. If you need an attendant while at school, the grant may be increased up to $12,000. This grant does not cover living expenses, tuition or books.

Toll-free Phone: 1 800 561-1818
TTY Phone: 250 952-6832
Fax: 866 312-3322

Address:
Student Aid BC PO Box 9173 Stn Prov Govt
Victoria, BC, V8W9H7

Contacts Page

Students should contact the disability services office at their post secondary institution. Disability resource centre staff and administrators may wish to contact StudentAid BC. Phone: 250 387-6100 B.C. Lower Mainland: 604 660-2610 Fax: 250 387-7460

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6. Assistive Technology and Seating Service

GF Strong Rehab Centre

The Assistive Technology and Seating Service (ATSS) supports clinicians and rehabilitation professionals working with adults and adolescents with disabilities in the public health system of BC and the Yukon. Support is provided in the form of: consultation, assessment, evaluation, intervention, education and equipment loans for assessment. The Service works to further an individual's goals related to seating, communication, vocation, education, leisure, and independent living. Please note: access to services (consultations and equipment loans) is through clinicians and rehabilitation professionals only.

Fax: 604 734-1363

Address:
4255 Laurel Street
Vancouver, BC, V5Z2G9

Assistive Technology Service Phone: 604 737-6263 Seating Service Phone: 604 734-1313 Ext. 2491

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7. Assistive Technology for Employment Centre (ATEC)

The Assistive Technology for Employment Centre (ATEC) network is a partnership of community organizations in seven B.C. communities that trains people in how to use assistive technology, and helps them trial and evaluate a range of alternative computer input and output devices. Coordinated by the Neil Squire Society, it also maintains a website to provide information on assistive technology and ergonomic equipment. Visit the website for the listing of locations and other information on how to access services.

Email: atec@neilsquire.ca
Phone: 604 473-9363
Fax: 604 473-9364

Address:
220 - 2250 Boundary Road
Burnaby, BC, V5M3Z3

Contacts Page

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8. Assistive Technology Services, Career and Employment Services, Computer Training, Consumer Products Support, Low Vision Services

The Canadian National Institute for the Blind (CNIB)

The first step in accessing CNIB services and programs is registration and referral through local CNIB offices or associated community agencies. CNIB offers a variety of programs including assistive technology, employment, low vision services, computer training, counselling and support services, travel and independent living support, and a library for people with a print disability. CNIB also provides consumer product support, which allows people with vision loss to become familiar with devices before buying.

Email: info@cnib.ca
Phone: 604 431-2020
Toll-free Phone: 1 800 563-2642
Fax: 604 431-2099

Address:
100-5055 Joyce Street
Vancouver, BC, V5R6B2

Contacts Page

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9. At Home Program: Medical Benefits (AHP)

Ministry of Children and Family Development

The At Home Program assists parents with some of the disability-related costs of caring for a child with severe disabilities at home. Children may be eligible for full program benefits or for a choice of respite or medical benefits. The At Home Program provides assistance to families in two main areas: 1) Respite Benefits: (age 18 or younger) allows parents to choose appropriate care options and 2) Medical Benefits: (age 17 or younger) provides a range of medical equipment, supplies and services.

Phone: 250 387-9649
Toll-free Phone: 1 888 613-3232
Fax: 250 356-2159

Address:
PO Box 9763 Stn Prov Govt
Victoria, BC, V8W9S5

Contacts Page

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10. Autism Programs

Ministry of Children and Family Development

There are three programs that may provide autism treatment and intervention services and access to related equipment and supplies. (1) Autism Funding Under Age 6 - Provides up to $20,000 annually in direct funding to families to assist with the cost of purchasing autism intervention including equipment and supplies required for intervention. (2) Autism Funding Ages 6 - 18 - provides up to $6,000 annually in direct funding to families to assist with the cost of purchasing out of school autism intervention including equipment and supplies required for intervention. (3) Early Intensive Behavioural Intervention (EIBI) - multidisciplinary treatment and intervention services delivered through three contracted agencies in seven communities. Equipment and supplies required for effective intervention may be provided by contracted agencies for children enrolled in the program.

Phone: 250 387-9649
Toll-free Phone: 1 888 613-3232
Fax: 250 356-2159

Address:
PO Box 9763 Stn Prov Govt
Victoria, BC, V8W9S5

Contacts Page

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11. BC Paraplegic Association

The BC Paraplegic Association (BCPA) offers a wide variety of services to support people with mobility impairments. The Association does not loan or take donations of equipment, but individuals may post items needed or for sale on the classified section of their website. The website also hosts an online resource database. A limited number of grants are available for equipment through the BC Paraplegic Foundation - applications can be obtained through BCPA. BCPA members are given priority for BCPF grants.

Email: Vancouver@bcpara.org
Phone: 604 324-3611
Toll-free Phone: 1 877 324-3611
Fax: 604 326-1229

Address:
780 SW Marine Drive
Vancouver, BC, V6P5Y7

Contacts Page

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12. Canada Study Grant for the Accommodation of Students with Permanent Disabilities (CSG-PD)

This program may be used to cover the costs of a wide variety of supports for post secondary students who have permanent disabilities. The assistive technology allowed under this grant is provided by Assistive Technology BC (AT BC).

Phone: 250 387-6100
Toll-free Phone: 1 800 561-1818
TTY Phone: 250 952-6832
Fax: 866 312-3322

Address:
StudentAid BC PO Box 9173 Stn Prov Govt
Victoria, BC, V8W9H7

Contacts Page

Students should contact disability services/disability resource centre at their post-secondary institution. B.C. Lower Mainland: 604 660-2610 Fax: 250 387-7460

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13. Canadian Red Cross - BC Coastal (Haida Gwaii, Gulf Islands, Bella Bella, Bella Coola, Powell River)

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Phone: 250 382-2043
Toll-free Phone: 1 800 661-9055
Fax: 250 382-3420

Address:
909 Fairfield Road
Victoria, BC, V8V3A3

Contacts Page

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14. Canadian Red Cross-Interior

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Phone: 250 763-1859
Fax: 250 763-6131

Address:
5-1414 Hunter Court
Kelowna, BC, V1X6E6

Contacts Page

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15. Canadian Red Cross-Lower Mainland

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Phone: 604 709-6600
Toll-free Phone: 1 800 565-8000
Fax: 604 709-6675

Address:
3400 Lake City Way
Burnaby, BC, V5A4Y2

Contacts Page

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16. Canadian Red Cross-Northern

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Phone: 250 564-6566
Toll-free Phone: 1 800 278-7177
Fax: 250 564-2688

Address:
1399 6th Avenue
Prince George, BC, V2L5L6

Contacts Page

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17. Canadian Red Cross - Vancouver Island

Canadian Red Cross

There are four regions in British Columbia that provide services and programs to provide individuals with medical equipment they may need to borrow. There are more than 90 Medical Equipment Loans Service (MELS) depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory. Please contact the offices directly to discover what programs are available in your community.

Phone: 250 382-2043
Toll-free Phone: 1 800 661-9055
Fax: 250 382-3420

Address:
909 Fairfield Road
Victoria, BC, V8V3A3

Contacts Page

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18. CanAssist

CanAssist, University of Victoria

CanAssist designs customized assistive devices for individuals with disabilities (these devices are usually unavailable commercially). The community can make technology requests by contacting the organization or downloading the request form online and there is no charge for the equipment. The program is based at the University of Victoria, and has a research component as well. CanAssist may take on both high tech and simpler projects, and has a strong volunteer and student involvement. While most work is done for clients on Vancouver Island, people throughout BC may also be able to access their services.

Email: info@canassist.ca
Phone: 250 721-7300
Fax: 250 721-7299

Address:
Room 343, Engineering Office Wing 3800 Finnerty Road
Victoria, BC,

Contacts Page

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19. Cerebral Palsy Association of BC

The Cerebral Palsy Association of BC provides information and referrals to individuals about organizations that may have equipment and assistive devices for people who are living with or affected by Cerebral Palsy. They also provide information about organizations that might fund equipment.

Email: info@bccerebralpalsy.com
Phone: 604 408-9484
Toll-free Phone: 1 800 663-0004
Fax: 604 408-9489

Address:
801 - 409 Granville Street
Vancouver, BC, V6C1T9

Contacts Page

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20. Children's Medical Equipment Loan Service (CMERLS)

Canadian Red Cross

The Children's Medical Equipment Recycling and Loan Service (CMERLS) provides specialized medical and therapeutic equipment for BC children aged birth to19 years who are eligible for benefits from the Ministry of Children and Family Development 'In Care' and 'At Home' programs. CMERLS also provides equipment to individuals, not-for-profit organizations, and schools without equipment funding for special needs children in their care. Requests for equipment must be made by a health care professional.

Email: lmr.mels@redcross.ca
Phone: 604 709-6685
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21. Children and Family Programs

Fraser Valley Child Development Centre

Through the various programs offered by the Fraser Valley Child Development Centre, people may obtain information and referrals for equipment and assistive devices. The Kids in Action program has a Loans Cupboard which offers the use of adapted sport and recreational equipment to children with special needs at home, school and in the community.

Contacts Page

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22. Children and Youth with Special Needs Fund

Giving in Action Society

The Children and Youth with Special Needs Fund provides grants to families who have children or youth (birth-19 years) with special needs living at home. The Fund offers one-time grants to help improve the individual's health, development or ability to participate in daily activities at home, in school and in the community. The grant may be used for such things as home renovations and vehicle modifications.

Email: jeanette@givinginaction.ca
Phone: 604 683-3157
Toll-free Phone: 1 866 523-3157

Contacts Page

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23. Children In Care Medical Benefits

Ministry of Children and Family Development

This program provides medical supplies, orthotics and bracing, hearing aids and audiology equipment, dental and orthodontia, optical, and medical and biomedical equipment for children in the care of the ministry.

Phone: 250 387-9649
Toll-free Phone: 1 888 613-3232

Address:
PO Box 9763 -Stn Prov Govt
Victoria, BC, V8W9S5

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24. Claims

ICBC

For individuals who have been injured in a motor vehicle crash, ICBC helps them to get the support they need. Autoplan Accident Benefits helps with medical costs and wage loss for those injured in a motor vehicle crash in Canada or the USA.

Toll-free Phone: 1 800 910-4222

Contacts Page

Dial-a-Claim Phone: 604 520-8222 (Lower Mainland). Toll Free 1 800 910-4222 (outside BC).

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25. Colleges and Institute Library Services (CILS)

Colleges and Institute Library Services (CILS) provides educational resources and services to public post-secondary students in a format that is usable by students with a print impairment. Some examples of available formats may include: DAISY digital talking books, large print, Braille and others.

Contacts Page

Contact a librarian at your post secondary institution for information about how to access these services.

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26. Communication Assistance for Young Adults (CAYA)

Communication Assistance for Young Adults (CAYA) serves adults between the ages of 19-35 who require alternative or augmentative communication (AAC) assistance. The goal of CAYA is to ensure that eligible individuals have access to the communication tools and professional support to enable them to create an adult life to the best of their abilities. There are no financial eligibility requirements.

Email: contact@cayabc.org
Phone: 604 261-9450

Address:
105-1750 West 75th Avenue
Vancouver, BC, V6P6G2

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27. Communication Development

Sunny Hill Health Centre for Children

Many children with severe communication impairments can be assisted by augmentative and alternative communication (AAC), and/or assistive technology (AT). These services are available through the Assistive Technology Team. The services are designed to support, enhance, or provide alternate methods of communication (both oral and written).

Phone: 604 453-8300
Fax: 604 453-8301

Address:
3644 Slocan Street
Vancouver, BC, V5M3E8

Contacts Page

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28. Community Access Point (CAP) Equipment Loan Services

Richmond Disability Resource Centre

The Richmond Disability Resource Centre (DRC) provides information and referrals to people with disabilities for their participation in the life of the whole community to the level of their desires and abilities. The Community Access Program (CAP) specializes in assistive technology of hardware and software to accommodate various special needs of computer users. The Equipment Loan Services provides a small selection of equipment such as canes, crutches, walkers and manual wheelchairs, free of charge, to people who need the equipment for a short duration, or maximum three months.

Email: richmonddrc@shaw.ca
Phone: 604 232-2404
Fax: 604 232-2415

Address:
100-5671 No. 3 Road
Richmond, BC, V6X2C7

Contacts Page

For more detailed information on programs see: http://www.drcrichmond.ca/pdfs/centre_services07.pdf TTY: 604 232-2479

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29. Community Access Program, Assistive Technology Peer Support, Parking Permits Employment Program

Vernon Disability Resource Centre

The Vernon Disability Resource Centre provides information and referral, as well as peer support for adults & youth, a computer/internet tutoring program, parking permits, and several employment and pre-employment programs.

Email: info@vdrc.ca
Phone: 250 545-9292
Toll-free Phone: 1 877 288-1088
TTY Phone: 250 542-2193
Fax: 250 545-9226

Address:
107 - 3402 27th Avenue
Vernon, BC, V1T1S1

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30. Community Access Program (CAP) Assistive Technology for Employment Centre (ATEC)

Disability Resource Centre of Victoria

The Disability Resource Centre of Victoria hosts a number of programs, including information referral, peer support, skills development and disability parking permits. They may provide referrals for equipment and assistive devices. The Community Access Program (CAP) provides access to the internet for people who may not have computers or internet access. Assistive technology, including hardware and software accommodates various needs of computer users. The Assistive Technology for Employment Centre (ATEC) helps people evaluate a range of alternative computer equipment, offers the ability to try out and evaluate equipment over time and the opportunity to train with the assistive technology.

Email: reception@drcvictoria.com
Phone: 250 595-0044
Fax: 250 595-1512

Address:
817a Fort Street
Victoria, BC, V8W1H6

Contacts Page

ATEC Email: atec@drcvictoria.com

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31. Crime Victim Assistance Program

Ministry of Public Safety and Solicitor General

Victims injured as a result of violent crimes may be eligible for benefits that include disability aids and home or vehicle modifications and related expenses. This program replaces the Criminal Injury Compensation Program previously operated by the Workers' Compensation Board

Email: SGCrimeVictimAssistanceProgram@gov.bc.ca
Phone: 604 660-3888
Toll-free Phone: 1 866 660-3888

Address:
PO Box 5550 Stn Terminal
Vancouver, BC, V6B1H1

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32. EDGE Program

I AM CARES Society

The EDGE Program offers training and support to job seekers who have disabilities or chronic conditions. It is a four week program with graduated hours and on-going supported job search. It provides assistance handling employment and disability related issues and access to an individualized job developer. It may provide adaptive technology and equipment for use on-site when needed.

Phone: 604 436-2921
TTY Phone: 604 436-2924
Fax: 604 436-9100

Address:
Head Office (Burnaby) Suite 102 - 5623 Imperial Street
Burnaby, BC, V5J1G1

Contacts Page

See link for contact information for Surrey, North Shore and Vancouver locations.

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33. Employment and Income Assistance for Persons with Disabilities

There are a number of benefits available to disability income assistance recipients. Some examples include: identification fees, security deposits, co-operative housing purchase supplements, emergency moving supplements, natal supplements, guide animal supplements, and medical transportation.

Toll-free Phone: 1 866 866-0800

Contacts Page

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34. Employment Programs for Persons with Disabilities (EPPD)

The Employment Program for Persons with Disabilities (EPPD), through a contract with Assistive Technology B.C. (AT-BC), provides assistive technology resources including the loans of assistive technology, training, repair and trouble shooting on the use of assistive technology to individuals who have a disability that is the primary barrier to finding and maintaining paid or volunteer employment. It may also provide other equipment and supports, dependant on circumstances. The individual does not have to be in receipt of Income Assistance or Disability Assistance.

Toll-free Phone: 1 888 613-3232

Contacts Page

For residents of Vancouver Island (including Powell River), Fraser region (including Hope, Chilliwack, Sechelt), and the North: WCG International HR Solutions 1 866 689-7150.......For residents of Vancouver Coastal Region (including Bella Coola, Squamish) and the Interior (including Cariboo, Okanagan, Kootenays): BC Society of Training for Health and Employment Opportunities (THEO BC) 1 866 377-3670.......Other (To serve mostly the lower mainland): Mental Health Impairment:THEO BC 1 866 377-3670.........Physical or Mobility Impairment: Neil Squire Society 604 473-9363

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35. Enhanced Community Medical Equipment Loan Service (ECMELS)

Canadian Red Cross

Enhanced Community Medical Equipment Loan Service (ECMELS): Loans more complex equipment such as power equipment, patient lifts, bath lifts, hospital beds, and requires a referral from a health care professional. ECMELS currently serves therapists and nurses practicing in the Capital Health Region only (Greater Victoria, Western Communities, Sooke, Saanich Peninsula, and the Gulf Islands). This equipment must be ordered directly by a Health Care Professional (OT, PT and Home Care nurses) who will oversee the installation and instruction on proper usage of equipment. The loan period can be up to 6 months. Palliative clients can borrow equipment for as long as is needed.

Phone: 250 382-2043
Toll-free Phone: 1 800 661-9055
Fax: 250 382-3420

Address:
909 Fairfield Road
Victoria, BC, V8V3A3

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36. Equipment and Assistive Technology Initiative (EATI)

Ministry of Housing & Social Development and the BC Personal Supports Network

The EATI provides equipment and assistive technology, and funding for related services such as assessment, trialing, repair and training, for people with disabilities who would like to work. You may be eligible for the EATI if you are a BC resident who is 18 years of age or older and you are: unemployed and ineligible for Employment Insurance/reachback benefits OR employed and looking to upgrade essential skills such as literacy or numeracy. This program is funded by the Government of Canada through the federal-provincial Labour Market Agreement. Please contact the program for more information.

Email: EATI@bcits.org
Toll-free Phone: 1 877 333-7554
Fax: 604 326-0176

Address:
9007 Shaughnessy St.
Vancouver, BC, V6P 6R9



37. Equipment Evaluation Service

GF Strong Rehab Centre

The Equipment Evaluation Service evaluates a wide variety of assistive technology and provides consumers with the information necessary to choose the best assistive technology for their needs. The evaluations provide consumers with useful functional information to assist them in decision making.

Phone: 604 737-6410
Fax: 604 734-6359

Address:
4255 Laurel Street
Vancouver, BC, V5Z2G9

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38. Equipment Provision Program

Multiple Sclerosis Society of BC and Yukon Division

The MS Society offers a variety of client services including supportive counselling, education, information, referral, volunteer advocacy and the Equipment Provision Program (EPP). The EPP provides equipment, funds to purchase new equipment or funds to repair existing equipment. To qualify for assistance through the equipment provision program you must: (1) Have a diagnosis of MS (2) Be a resident of BC (3) Have a medical recommendation supporting the equipment need (4) Have limited or no other program eligibility (5) Fall within the MS Society 'Family Financial Guideline Scale.'

Email: info.bc@mssociety.ca
Phone: 604 689-3144
Toll-free Phone: 1 800 268-7582
Fax: 604 689-0377

Address:
1501 - 4330 Kingsway
Burnaby, BC, V5H4G7

Contacts Page

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39. Family Independence Fund

The Family Independence Fund helps families in BC who have children or adults with developmental disabilities living at home. Grants from the Family Independence Fund help with the every day care of the relative by providing support for projects such as home renovations - including lifts, elevators, ramps, flooring, door widening or vehicle modifications - that enable an individual with a developmental disability to live in the family home and take part in activities in their community.

Email: andria@givinginaction.ca
Phone: 604 683-3157
Toll-free Phone: 1 866 523-3157
TTY Phone: 604 683-3157
Fax: 604 683-3134

Contacts Page

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40. Health Benefits

Veterans Affairs Canada

Veterans Affairs Canada offers 14 kinds of health benefits, including medical, surgical and dental care, prescription drugs, and hearing and vision aids. Veterans Affairs Canada also offers supplementary health benefits, treatment allowances and other miscellaneous benefits. For example, the cost of travel for medical services, including the cost of travel for an escort, where necessary, may also be covered. The ability to access our health benefits may depend on your eligibility, your health needs and whether these services are available through your province.

Email: information@vac-acc.gc.ca
Toll-free Phone: 1 866 522-2122

Contacts Page

Toll-Free: 1 866 522-2022 (French) Office hours are Monday to Friday 8:30 to 4:30 local time.

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41. Health Supplements

Ministry of Housing and Social Development

Health supplements may be provided to eligible income assistance recipients. They include a range of services, programs and items to meet an individual's health needs. Health supplements include medically essential equipment and devices to meet individuals' basic mobility, hearing, positioning and breathing needs.

Toll-free Phone: 1 866 866-0800
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42. Hearing Loss Resource Program, Technical Aids Program

Island Deaf and Hard of Hearing Centre

Assistive listening devices and alerting equipment for individuals with hearing loss are available through the Hearing Loss Resource Program. Devices include personal listening systems, amplifying telephones, TTYs, amplifying systems for the TV and alerting systems for the home. There is a small loan program for clients to try equipment at home before purchasing. The centre also provides education, counselling, group support, employment and vocational services, interpreting and captioning services, as well as family and community support and volunteer opportunities.

Email: victoria@idhhc.ca
Toll-free Phone: 1 800 667-5448
Fax: 250 592-8199

Address:
300 - 1627 Fort Street
Victoria, BC, V8R1H8

Contacts Page

Phone: 250 592-8144 TTY: 250 592-8147 Toll-Free TTY: 1 877 667-5488 Nanaimo Office 205 - 55 Victoria Road Nanaimo, BC V9R 5N9 Phone: 250 753-0999 Toll-Free: 1 877 424-3323 TTY: 250 753-0977 Toll-Free TTY: 1 877 424-3323 Fax: 250 753-9601E-Mail: nanaimo@idhhc.ca

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43. I Can Talk, Too

Sunny Hill Health Centre for Children, Communication Development

Many children referred to Sunny Hill are non-speaking, or unable to rely solely on their natural ability to speak or write. These children are assessed by Speech-Language Pathologists and Occupational Therapists. Communication solutions may be required for 'talking' or 'writing', or both, and include the use of sign language, picture boards, letter boards, symbols, talking computers (or 'VOCA' - Voice Output Communication Aids), and alternate ways to use a regular computer. To be eligible for the 'I Can Talk, Too' program, a child must be a resident of BC between birth-19 years, be followed by a community team, have a doctor's referral to Sunny Hill, have explored all alternative options for funding within the community, and have made a request for assistive technology assistance.

Phone: 604 453-8314
Fax: 604 453-8301

Address:
3644 Slocan Street
Vancouver, BC, V5M3E8

Contacts Page

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44. Inter-Tribal Health Authority

Twenty nine First Nations from Vancouver Island and the Inner Coastal Region belong to the Inter Tribal Health Authority (ITHA), which manages Non-Insured Health Benefits (NIHB) and other programs on behalf of its band members.

Email: itha@intertribalhealth.ca
Phone: 250 753-3990
Toll-free Phone: 1 877 777-4842

Address:
534 Centre Street
Nanaimo, BC, V9R4Z3

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45. Kinsmen and Kinettes of BC and Yukon

Kinsmen Foundation of BC and Yukon

The Kinsmen Foundation of BC and Yukon accepts applications to provide funding assistance for persons with severe physical disabilities to acquire equipment and assistive devices.

Email: on-track@shaw.ca
Toll-free Phone: 1 866 335-1234
Fax: 604 233-1993

Address:
PO Box 34005 Stn D
Vancouver, BC, V6J4M1

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46. Lifeline

Lifeline medical alarms are worn on the body, and may be used to send a call for help in an emergency 24 hours/day. Lifeline Programs offer a range of service and equipment for personal safety. Fees may vary from region to region, as the service is provided by a variety of service providers, most of whom are non-profit organizations.

Contacts Page

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47. Medical Equipment Loan Service (MELS)

Canadian Red Cross, Medical Equipment Loan Service

This community-based, volunteer-run program provides short-term loans of basic medical equipment, by donation, to those recovering from surgery or injury, or living with mobility limitations. Available equipment includes wheelchairs, walkers, crutches and bathroom aids. Referrals from a health care professional are required for most items.

There are more than 90 MELS depots located throughout British Columbia. Please contact your local Red Cross regional office for the depot nearest you or consult your local phone directory.

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48. Medical Services Only (MSO)

Ministry of Housing and Social Development

Through Medical Services Only (MSO), the Ministry of Housing and Social Development may provide specific health supplements to certain categories of former BC Employment and Assistance (BCEA) clients to meet their health needs. In addition to MSP and PharmaCare coverage, health benefits may include, among other benefits, prescribed medical equipment and supplies and basic dental services.

Toll-free Phone: 1 866 866-0800
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49. Mobility Equipment Loan Program

Muscular Dystrophy Canada (Western Region)

Muscular Dystrophy Canada offers many services. The Equipment Loan Program provides basic medical equipment on loan (bathroom equipment, lifting, orthopaedic devices and mobility devices including seating and positioning devices) as well as referrals to other organizations that may be able to provide assistance.

Email: infowest@muscle.ca
Phone: 604 732-8799
Toll-free Phone: 1 800 366-8166 Ext: 111
Fax: 604 731-6127

Address:
Muscular Dystrophy Canada (Western Region) 7th Floor, 1401 West Broadway
Vancouver, BC, V6H1H6

Contacts Page

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50. National Amputee Centre

The War Amps

The War Amps Adult Amputee Program provides financial assistance to Canadian amputees for the purchase of artificial limbs.

Email: nac@waramps.ca
Phone: 613 731-3821
Toll-free Phone: 1 877 622-2472
Fax: 613 731-3234

Address:
2827 Riverside Drive
Ottawa, Ontario, K1V0C4

Contacts Page

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51. Neil Squire Solutions

Neil Squire Solutions trains people in how to use assistive technology, and helps them trial and evaluate a range of alternative computer input and output devices. They also provide ergonomic assessments in workplaces or at home - as well as in their well-equipped 'lab'. As a social enterprise, many services are provided on a fee-for-service basis.

Phone: 250 387-6174
Fax: 250 387-0878

Address:
220 - 2250 Boundary Road
Burnaby, BC, V5M9T6

Contacts Page

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52. Nisga'a Valley Health Board

The Nisga'a nation has its own program, with pharmaceutical and dental benefits arranged through Great West Life Insurance to provide benefits closely mirroring those of the Non-Insured Health Benefits (NIHB) program. All other NIHB services are handled by the Nisga'a Valley Health Authority.

Toll-free Phone: 1 888 233-2212

Address:
PO Box 234 - 4920 Tait Avenue
New Aiyansh, BC, V0J1A0

Contacts Page

Main reception: 250 633-5000

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53. Non Insured Health Benefits

First Nations and Inuit Health Branch, Health Canada

The Non-Insured Health Benefits Program (NIHB) is a national health benefit program that funds a limited range of medically necessary health-related goods and services to eligible registered First Nations and recognized Inuit (clients). As the payer of last resort NIHB provides goods and services not already provided through private insurance plans, provincial/territorial health or social programs or other publicly funded programs. The benefits funded include prescription drugs, over-the-counter medication, medical supplies and equipment, short-term crisis intervention mental health counselling, dental care, vision care and medical transportation to access medically required health services not provided on the reserve or in the community of residence. See also: Inter Tribal Health Authority and Nisga'a Valley Health Authority.

Phone: 604 666-3331
Toll-free Phone: 1 800 317-7878

Address:
757 West Hastings Street, Suite 540
Vancouver, BC, V6C3E6

Contacts Page

Additional online resource: list of eligible supplies and equipment benefits http://www.hc-sc.gc.ca/fnih-spni/nihb-ssna/provide-fournir/med-equip/criter/a-z_index_e.html

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54. Outdoor Recreation

British Columbia Mobility Opportunities Society

BC Mobility Opportunities Society provides opportunities for people with physical disabilities to explore the outdoors, centered around the TrailRider. This is a specially designed, single-wheel, remote access wheelchair that enables the user, propelled by two able-bodied helpers, to take part in wilderness and recreational activities.

Email: bcmos@disabilityfoundation.org
Phone: 604 688-6464 Ext: 117
Fax: 604 688-6463

Address:
207 - 3077 Granville Street
Vancouver, BC, V6H3J9

Contacts Page

Seasonal office for summer program bookings: BCMOS Wilderness Access program, Pacific Spirit Regional Park 4915 West 16th Avenue Vancouver, BC Phone: 604 222-1312 Email: bcmossummer@disabilityfoundation.org

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55. Palliative Care Benefits

Ministry of Health Services

The BC Palliative Care Benefits Program has two components: The Palliative Care Drug Program is provided through Pharmacare. Medical Supplies and Equipment Benefits are provided through the local Health Authority.

Toll-free Phone: 1 800 663-7100

Health Insurance BC (HIBC) Vancouver 604 683-7151

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56. Persons with Disabilities Assistance

Ministry of Housing and Social Development

Financial assistance and other supports are available to low-income BC residents with disabilities who: have applied for and been designated as a person with a disability by MHSD and meet income and asset based financial criteria.

Toll-free Phone: 1 866 866-0800
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57. Planned Lifetime Advocacy Network (PLAN)

PLAN is a not-for-profit charity created by and for families who have a relative with a disability. Their goal is twofold: to ensure a safe and secure future for your relative with a disability and, in the process, to provide you and your loved ones with peace of mind. In pursuit of this goal they are inspired by a simple but powerful vision: the vision of a good life for all people with disabilities and their families. PLAN provides assistance with future planning and network development.

Email: inquiries@plan.ca
Phone: 604 439-9566
Fax: 604 439-7001

Address:
260-3665 Kingsway
Vancouver, BC, V5R5W2

Contacts Page

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58. Pre-employment, Employment and CAP Programs

Free Rein Associates

Free Rein Associates provides pre-employment services to MHSD clients, in addition to offering the Community Assistance Program for self-referring clients. They offer training, self employment and targeted wage subsidy funding for any individual with a disability eligible to work in Canada. This may include funds for accommodations to the worksite, technology, assessments, counselling and other interventions. They provide all programs in Hope, Boston Bar and Merritt and provide BC employment in Hope Lillooett and Ashcroft.

Email: info@freereinassociates.ca
Phone: 604 869-2279
Fax: 604 869-8208

Address:
347 Raab Street
Hope, BC, V0X1L4

Contacts Page

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59. Program for Institutional Loans of Adaptive Technology (PILAT)

The Ministry, through Assistive Technology-BC (AT-BC), provides assistive technology and support services to post-secondary institutions for students with permanent disabilities in order to reduce barriers to education caused by their disability.

Students are referred through Public Post-secondary Disability Coordinators or Advisors (contact the disability services of your institution).

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60. Provincial Resource Programs

Ministry of Education

Provincial Resource Programs are available through school districts to assist them in educating students whose access to the curriculum is restricted as a result of disabilities in the following areas: physical disabilities or chronic health impairments, visual impairment, multiple disabilities (physically dependent with multiple needs) deaf/blind, autism. Custodial parents or caregivers should speak to their child's teacher about possible supports.

Contacts Page

Please contact your local school district office to inquire about these programs.

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61. Provincial Respiratory Outreach Program (PROP)

The Provincial Respiratory Outreach Program (PROP) aids people who need assisted ventilation to meet their respiratory needs while living in the community. The program provides a wide range of equipment and supplies, respiratory therapy, education and peer group support. PROP clients can call a respiratory therapist 24 hours a day.

Email: prop@bcits.org
Phone: 866 326-1245
Fax: 604 326-0176

Address:
9007 Shaughnessy Street
Vancouver, BC, V6P6R9

Contacts Page

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62. Recycled Medical Equipment Program

Opportunities for the Disabled Foundation

Recycled Medical Equipment Program accepts donations of medical equipment which is refurbished to suit the needs of clients with disabilities. The equipment is then donated to them for personal use on permanent loan (the foundation maintains ownership). The foundation loans wheelchairs, scooters, and other essential equipment.

Email: info@oftdf.org
Phone: 604 437-7780
Toll-free Phone: 1 888 242-7202
Fax: 604 437-7705

Address:
319 - 4538 Kingsway
Burnaby, BC, V5H2B1

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63. Services and Supports for Children and Youth with Developmental Disabilities

Community Living BC

Community Living BC (CLBC) provides services for children who meet at least one of the following criteria: (1) have an Autism Spectrum Disorder diagnosis (2) are eligible for the At Home Program (severe disabilities) (3) have a developmental disability.

Email: info@communitylivingbc.ca
Phone: 604 664-0101
Toll-free Phone: 1 877 660-2522
Fax: 604 664-0765

Contacts Page

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64. Services for Deaf and Hard of Hearing Persons

Western Institute for the Deaf and Hard of Hearing

The Western Institute for the Deaf and Hard of Hearing provides a wide variety of services to support persons who are deaf or hard of hearing. These include: audiological assessments, ASL interpreters, employment counselling and other employment related services, selling TTYs, hearing aids and visual alert systems and repairing and providing some hearing aids. The MIS provides Sign Language interpreting services for deaf citizens and their health care providers on a 24hr 7 days a week basis throughout BC. For EMERGENCIES call the Medical Interpreting Service Emergency only line (24 hours / 7 days a week) and they will send an interpreter to the hospital as fast as possible.

Email: info@widhh.com

Address:
2125 West 7th Avenue
Vancouver, BC, V6K1X9

Contacts Page

LOWER MAINLAND: Voice: 604 736-7391...TTY: 604 736-2527...Fax: 604 736-4381....OKANAGAN: Phone: 250 763-3854...TTY: 250 763-3547...Fax: 250 763-7608....EMERGENCY: Voice (Vancouver):604 736-7039...Voice (Long Distance):1 877 736-7039...TTY (Vancouver):604 736-7078... TTY (Long Distance):1 877 736-7078...NON-EMERGENCY VANCOUVER: 604 736-7012...Toll-free:1 877 736-7012...TTY :604 736-7099...Fax: 604 736-7786... VANCOUVER ISLAND General & Emergencies: TTY (Victoria):250 592-8147...Voice (Victoria):250 592-8144....TTY Toll Free:1 877 667-5488...Voice Toll Free:1 877 667-5448

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65. Sports Wheelchair Loan Program

BC Wheelchair Sports

BCWSA programs are designed to introduce and support continued involvement of individuals with physical disabilities in wheelchair sports and recreational opportunities, promoting an active healthy lifestyle and improved quality of life. Developmental programs are offered throughout BC to give participants an opportunity to learn and develop sport specific skills. The Wheelchair Loan Program makes sport wheelchairs available, for a limited time, for ongoing BCWSA programs and new participants so that cost is not a barrier to participation.

Email: Kevin@bcwheelchairsports.com
Phone: 604 333-3524
Toll-free Phone: 1 877 737-3090
Fax: 604 333-3450

Address:
Suite 210 - 3820 Cessna Drive
Richmond, BC, V7B0A2

Contacts Page

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66. Sunny Hill Health Centre for Children

The Sunny Hill Health Centre offers a wide variety of specialized services to children and youth with disabilities aged birth to nineteen. Sunny Hill services complement and support community-based services. Services are delivered at Sunny Hill or close to home in a child's community via outreach or TeleCDR.

Phone: 604 453-8300
Fax: 604 453-8301

Address:
3644 Slocan Street
Vancouver, BC, V5M3E8

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67. Technology for Independent Living

This program delivers and services electromechanical assistive devices for individuals with severe physical disabilities. Technology for Independent Living (TIL) provides services in two main areas: Augmentative Communication Systems (ACS) and Environmental Control Systems (ECS). ECSs allow people with severe physical disabilities to control devices in their homes. ACSs are a range of devices which enable people who cannot speak or write to communicate with others. TIL provides permanent loans of these devices and systems. Presently, these technologies and services are provided at no charge (including installation, labour and ongoing maintenance and repair) to people with fixed or limited incomes.

Email: til@bcits.org
Phone: 604 326-0175
Fax: 604 326-0176

Address:
9007 Shaughnessy Street
Vancouver, BC, V6P6R9

Contacts Page

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68. Tetra Society

The Tetra Society of North America is an independent non-profit that recruits skilled technical volunteers to design and fabricate custom assistive devices for people with disabilities. Tetra volunteers create innovative solutions for people with needs that cannot be met by commercially available products. Tetra was established in 1987, and now has 16 chapters in communities across British Columbia. Clients are asked to pay just for their volunteer's mileage and materials costs, when possible.

Email: info@tetrasociety.org
Phone: 604 688-6464
Toll-free Phone: 1 877 688-8762
Fax: 604 688-6463

Address:
207-3077 Granville Street
Vancouver, BC, V6H3J9

Contacts Page

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69. The Palliative Equipment Program

Canadian Red Cross

The Red Cross Palliative Equipment Program operates in the municipalities of Richmond and Vancouver. Clients are referred to this program by nurses, occupational therapists, or physiotherapists in community health centres or hospitals.

Email: lmr.mels@redcross.ca
Phone: 604 709-6600

Inquiries by health professionals: Phone 604 709-6634 or 604 709-6633

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70. Variety, The Children's Charity

Variety - The Children's Charity raises funds and distributes grants throughout British Columbia to assist children who have special needs and their families. Variety covers expenses relating to emergency medical needs, physical and occupational therapies, specialized equipment and travel and accommodation costs for families. Variety also assists organizations that help children and families, such as child development centers and neo-natal intensive care units across B.C.

Email: info@variety.bc.ca
Phone: 604 320-0505
Toll-free Phone: 1 800 381-2040
Fax: 604 320-0535

Address:
4300 Still Creek Drive
Burnaby, BC, V5C6C6

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71. Veterans Disability Benefit

Veteran's Affairs Canada (VAC)

You may qualify for a disability benefit if you have a medical disability that is related to your service and you are: a Canadian Forces (CF) Veteran or a Merchant Navy Veteran of the First or Second World War or the Korean War; a current or former member of the Regular or Reserve Force; or a civilian who served in close support of the Armed Forces during wartime. Additional benefits may be awarded if you are a pensioner with a disability who has a spouse or common-law partner or other qualified dependants.

Email: information@vac-acc.gc.ca
Toll-free Phone: 1 866 522-2122

Contacts Page

Toll-Free: 1 866 522-2022 (French) Office hours are Monday to Friday 8:30 to 4:30 local time.

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72. Wheelchair Basketball & Sport Wheelchair Loan Program

BC Wheelchair Basketball Society

The BC Wheelchair Basketball Society (BCWBS) is a not-for-profit sport organization and registered charity that provides support to wheelchair basketball programs throughout BC. Participants are offered the opportunity to compete in introductory, developmental, competitive and elite levels of programming. To ensure that access to equipment is not a barrier to participation, the BCWBS Wheelchair Loan Program makes sport wheelchairs available for BCWBS programs and participants not having the means to purchase their own. Also, it is an option for those new to the sport looking to explore what type of chair is best for them before purchasing their own.

Email: info@bcwbs.ca
Phone: 604 333-3530
Fax: 604 333-3450

Address:
210-3820 Cessna Drive
Richmond, BC, V7B0A2

Contacts Page

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